Refund policy

Return & Refund Policy

Effective Date: January 1, 2026

7-Day Limited Return / Exchange Policy (Damaged Items Only)

E & J Powersports LLC offers a 7-day return or exchange policy ONLY in the event that a product is received in a damaged or defective condition.

To qualify:

• Damage or defect must be reported within 7 days of pickup or delivery
• Item must not be intentionally misused, altered, or modified
• Proof of purchase is required

At our discretion, we will:

• Repair the item, or
• Exchange the item for the same or comparable model, or
• Issue a refund if repair or replacement is not feasible

After 7 Days — All Sales Are Final

After 7 days from pickup or delivery, ALL SALES ARE FINAL and no returns, refunds, or exchanges will be accepted for any reason.

Accessories & Merchandise

Unused accessories and merchandise may be returned within 7 days of purchase if:

• Item is new, unused, and in original packaging
• Original receipt is provided
• Item is not electrical, installed, or special-order

Approved returns are eligible for store credit only.

Special Orders

All special-order items are non-refundable and non-returnable, including:

• Custom-ordered bikes
• Special colors or configurations
• Pre-orders or reserved inventory

Shipping & Delivery Fees

Shipping, delivery, setup, freight, and handling fees are non-refundable under all circumstances.

Warranty

Any applicable manufacturer or factory warranty is handled directly with the manufacturer. E & J Powersports LLC will assist customers with warranty claims when applicable but does not provide independent warranties unless explicitly stated in writing.

No Returns Accepted For

• Used or ridden bikes
• Batteries or electrical components
• Clearance or discounted items
• Labor, service, or installation fees

Policy Acknowledgment

By purchasing from E & J Powersports LLC, the customer acknowledges and agrees to this Return & Refund Policy at checkout and/or point of sale.